#Privacy Policy

Last Updated: December 15, 2025

#Introduction

Welcome to Voicepanel, Inc. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use the Voicepanel platform. We are committed to protecting your privacy and handling personal data responsibly and transparently.

This Privacy Policy describes how Voicepanel, Inc. ("Voicepanel," "we," "us," or "our") collects, uses, and shares personal information in connection with the Voicepanel platform.

This policy applies to individuals who create, manage, or analyze projects using Voicepanel (collectively, "Users").

Individuals who submit responses or other content through projects conducted using Voicepanel ("Respondents") are governed by a separate Privacy Policy for Respondents, available at:

https://voicepanel.com/privacy/respondents

#1. Information We Collect

#Information You Provide to Us

We collect information that you provide directly when you:

  • Create or manage an account
  • Configure or administer projects
  • Communicate with us (e.g., support requests)
  • Subscribe to paid services or provide billing details

This information may include:

  • Name
  • Email address
  • Company or organization name
  • Account credentials
  • Billing and payment information
  • Communications with Voicepanel

#Information Collected Automatically

When you access or use the Voicepanel platform, we may automatically collect:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Log files, timestamps, and usage data
  • Pages or features accessed

#2. How We Use Your Information

We use Users' information to:

  • Provide, operate, and maintain the Voicepanel platform
  • Authenticate users and manage accounts
  • Process subscriptions and payments
  • Respond to inquiries and provide support
  • Improve product functionality, performance, and reliability
  • Monitor and secure the platform
  • Comply with legal and regulatory obligations

#3. Respondent Data and Platform Use

Users use the Voicepanel platform to configure and administer projects, including defining project content, questions, prompts, and settings.

Individuals who participate in projects submit responses or other content directly through the platform ("Respondent Submissions"). Respondent Submissions, together with related metadata, annotations, and derived insights, are referred to collectively as "Respondent Data."

Depending on the project configuration, Respondent Data may include:

  • Written or typed responses
  • Audio recordings (such as voice responses or interviews)
  • Video recordings (such as recorded interviews or reactions)
  • Images or other visual data
  • Metadata, annotations, or derived insights

Respondent Data may include personal data and, in some cases, information that could be considered sensitive or subject to additional protections under applicable data protection laws, depending on the nature of the project and the data collected.

Voicepanel processes Respondent Data on behalf of and in accordance with the instructions of Users.

Users control the purpose, design, content, and lawful basis of their projects, including any required disclosures or respondent consent.

Voicepanel may use aggregated, anonymized, or de-identified data derived from platform usage to:

  • Improve and develop the Voicepanel platform
  • Evaluate features, usability, and system performance

Voicepanel does not use Respondent Data to identify individual Users or Respondents for advertising or marketing purposes without consent.

#4. Lawful Basis for Processing

Voicepanel processes personal information of Users on the following lawful bases, as applicable:

  • Performance of a contract, to provide and operate the Voicepanel platform
  • Legitimate interests, such as improving security, reliability, and functionality
  • Compliance with legal obligations

Processing of Respondent Data is performed on behalf of Users, who are responsible for establishing an appropriate lawful basis under applicable law.

#5. Data Sharing and Disclosure

We do not sell Users' personal information.

We may share information with:

  • Service providers that support our operations (e.g., hosting, analytics, payments), subject to confidentiality and data protection obligations
  • Legal or regulatory authorities when required to comply with applicable law, legal process, or to protect the rights, safety, or property of Voicepanel or others

#6. International Data Transfers

Voicepanel is headquartered in the United States and processes personal information using systems and infrastructure located in the United States.

Where personal information originating in the European Economic Area, United Kingdom, or Switzerland is transferred outside those regions, Voicepanel relies on appropriate safeguards, such as Standard Contractual Clauses or other approved transfer mechanisms, in accordance with applicable data protection laws.

#7. Data Retention

We retain personal information for as long as necessary to:

  • Provide the Voicepanel services
  • Fulfill the purposes described in this policy
  • Comply with legal, accounting, or regulatory requirements

Retention of Respondent Data is governed by our Terms of Service and applicable agreements with Users.

#8. Data Security and Risk Management

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, or alteration.

Where platform features or project configurations involve higher-risk processing under applicable data protection laws, Voicepanel implements appropriate safeguards and supports Users in meeting their compliance obligations.

For more information about our security practices, see
https://trust.voicepanel.com/

#9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Request data portability, where applicable
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority

Requests can be submitted by contacting us at privacy@voicepanel.com.

The Voicepanel platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

#11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the platform after changes constitutes acceptance of the revised policy.

#12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Email: privacy@voicepanel.com

Address:
Voicepanel, Inc.
2261 Market Street
STE 5823
San Francisco, CA 94114

#Terms of Service

Please also review our Terms of Service, available at:
https://voicepanel.com/terms

The Terms of Service outline the rules governing use of the Voicepanel platform, including disclaimers and limitations of liability.